Your satisfaction is our priority at Yamira Retail Market. We strive to deliver quality products and a seamless shopping experience every time. If you are not fully happy with your purchase, please review our refund and return guidelines below.
Eligibility for Refunds & Exchanges
- Refunds and exchanges are accepted for items that are defective, damaged, or do not match your order.
- Requests must be made within 7 days of receiving your order. Items must be unused, in their original condition, and with complete packaging.
- Perishable goods, personal care items, and custom orders are not eligible for refund, except in cases of quality issues or error on our part.
How to Request a Refund or Exchange
- Contact us at support@yamiramarket.store or call +63 955 201 8254 within 7 days of receiving your items.
- Please provide your order number, a description of the issue, and photos if possible.
- Our team will review your request and advise you on the next steps, including return or replacement instructions.
Refunds Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days using your original payment method or another agreed channel.
- If your refund is delayed, please contact us so we can assist you promptly.
Important Notes
- Shipping fees for returns are shouldered by the customer unless the return is due to our error or a defective product.
- Refunds may be partial if the returned item is not in its original condition or is missing parts not due to our error.
- We reserve the right to refuse returns that do not meet our policy requirements.
Contact Us
For any questions about our refund policy or your order, please reach out to us:
Email: support@yamiramarket.store
Phone: +63 955 201 8254
Effective Date: September 20, 2025